FAQ

What do I need to purchase a skipass?

First, you should select the ski area, first skiing day, number of days, type of skipass and the quantity you wish to buy. Remember, before purchasing, check that the lifts are open in the ski area of your choice!!

Where i can consult the ticket offices regulations?

Click here to consult the ticket office regulations

Can I purchase online if I don’t have a ski card?

If you are not in possession of a ski card, no worries you can still purchase your skipass with the "pick-up" mode, and collect if from our ticket offices (list can be found on the purchase receipt), and only for upwards, downwards and return trips, you can use the barcode you will find on your receipt, directly at the lifts. Print your receipt or save in on your smartphone.

Payment may be made with your credit card with all major international circuits or with the Satispay app.

Can I purchase a ski card to use for my future online skipass purchases?

Yes, at the Cervino S.p.A. Information Office in Breuil-Cervinia you can purchase a ski card at the price of €2,00 each to use for your future online skipass purchases.

Where i can pick-up my ticket's reservation?


What types of skipasses can I purchase online?

You can purchase upwards, downwards and return trips, daily skipasses, multi-day skipasses (up to 6 consecutive days), open passes and seasonal passes, and mountain bike passes (summer only).

Where can I find the keynumber of my ski card to purchase online?

To purchase your skipass online, you will need to insert your keynumber, you will find the number on the back of your ski card, include hyphens but no spaces. Here you will find an example of your ski card:


What happens if I can't use the skipass I've purchased?

In the case of total lift closure, upon request, you will be given a voucher.

If you don't use the skipass purchased, for personal reasons, refund or voucher will not be granted.

Information for foreigners

You should check all latest information at the website viaggiaresicuri.it | COVID-19 QUESTIONARIO

You should consult the covid measures in Swiss territory on the website Zermatt Bergbahnen AG (matterhornparadise.ch).

Receipt and confirmation

You will receive a receipt within 15 minutes of your purchase to the email address you used in the purchase process.

 

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